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Resolved
Resolved
Chatbot Gateway, Channel Gateway, and 5 other services are down
Started 24 Jun at 10:15am BST, last updated 24 Jun at 10:35am BST.
Chatbot Gateway
Channel Gateway
Livechat Gateway
Presales
Updated
We encounter error when updating our internal SSL (due our ssl server can't create new certificate due to IP address is not whitelisted to Cloudflare). The issue is now fixed
Posted 24 Jun at 10:35am BST.
Resolved
Ingestion recovered.
Posted 24 Jun at 10:34am BST.
Updated
Microsoft Teams, Microsoft Teams Webhook, and Slack recovered.
Posted 24 Jun at 10:33am BST.
Updated
Chatbot Gateway, Channel Gateway, and Livechat Gateway recovered.
Posted 24 Jun at 10:32am BST.
Updated
Chatbot Gateway and Channel Gateway went down.
Posted 24 Jun at 10:17am BST.
Updated
Ingestion went down.
Posted 24 Jun at 10:16am BST.
Updated
Microsoft Teams Webhook and Slack went down.
Posted 24 Jun at 10:15am BST.
Created
Livechat Gateway and Microsoft Teams went down.
Posted 24 Jun at 10:15am BST.