All services are online

Last updated Nov 5, 2026 at 12:47pm UTC

Frontend

Main Page (https://www.captivatechat.ai)

99.829% uptime

Response times

WebApp (https://app.captivatechat.ai)

100% uptime

Response times

Core Services

Chatbot Gateway

99.980% uptime

Response times

Chatbot SYNNEX

99.983% uptime

Response times

Channel Gateway

99.991% uptime

Response times

Livechat Gateway

99.981% uptime

Response times

Presales

99.983% uptime

Response times

Attendee

Attendee

99.995% uptime

Response times

Previous incidents

5 Nov 2026

No incidents reported.

4 Nov 2026

No incidents reported.

3 Nov 2026

No incidents reported.

2 Nov 2026

Chatbot Gateway, Channel Gateway, and 3 other services are down

Livechat Gateway went down.

1 Nov 2026

No incidents reported.

31 Oct 2026

No incidents reported.

30 Oct 2026

No incidents reported.