Incidents | Captivate IO Ltd Incidents reported on status page for Captivate IO Ltd https://status.captivatechat.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/cd7049ce9f0a16d672875b39d20de416.png Incidents | Captivate IO Ltd https://status.captivatechat.ai/ en Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/933222 Wed, 24 Jun 2026 09:35:00 -0000 https://status.captivatechat.ai/incident/933222#b8108eb04eae4c4532304b87e782cadcee9b84d3fdb72f7a7fd913e7502b16cc We encounter error when updating our internal SSL (due our ssl server can't create new certificate due to IP address is not whitelisted to Cloudflare). The issue is now fixed Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/933222 Wed, 24 Jun 2026 09:34:19 -0000 https://status.captivatechat.ai/incident/933222#76de102f02fbee001294d0706ae607ebbb39b5b3f520c277469798286fb549a6 Ingestion recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/933222 Wed, 24 Jun 2026 09:32:54 -0000 https://status.captivatechat.ai/incident/933222#54f796a59a95aaccdd353f939a6379b565719e91aec89de63b2a3807e11316fa Chatbot Gateway, Channel Gateway, and Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/933222 Wed, 24 Jun 2026 09:17:48 -0000 https://status.captivatechat.ai/incident/933222#f44aa69b14f8d1facee6c0b1e624310eec4ec6eae77716e304c785f3ae0befe4 Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/933222 Wed, 24 Jun 2026 09:16:12 -0000 https://status.captivatechat.ai/incident/933222#d2d0f9d11197ad0a2091c26eb023d69754b84215c8cd3fce582d4e3a5d06e0ea Ingestion went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/933222 Wed, 24 Jun 2026 09:15:04 -0000 https://status.captivatechat.ai/incident/933222#73354d7792ab0c9462ae710020d87c09fcf18707d713e0c3f54b7eab8e7f07f6 Livechat Gateway and Microsoft Teams went down. System Maintenance https://status.captivatechat.ai/incident/892442 Sun, 10 May 2026 20:00:00 -0000 https://status.captivatechat.ai/incident/892442#55422001aaef8aaa66b4b0640ca2b5c318612648ad57176d160cd8364dddf836 Migrating VM/s to another hosts. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/829276 Fri, 20 Feb 2026 06:30:08 -0000 https://status.captivatechat.ai/incident/829276#6173c3b79523b22dace9eaf80614c06568fc598ce0cc8b4a4d1cecfa52f9bbfa Channel Gateway and Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/829276 Fri, 20 Feb 2026 06:28:17 -0000 https://status.captivatechat.ai/incident/829276#382bd8a03c8e217c943d75ef95eca5debbfee61606158487ffa9c3241546fe55 Ingestion recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/829276 Fri, 20 Feb 2026 06:26:48 -0000 https://status.captivatechat.ai/incident/829276#8ff9a980133dbba5f69e1fcc511c81d6746f70013ef1a7e452155952328f7fea Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/829276 Fri, 20 Feb 2026 06:18:44 -0000 https://status.captivatechat.ai/incident/829276#0d95306673beb423b82f22aa7f410d12c7b3a4dd7d10df749f43ec7feb54dbab Channel Gateway and Slack went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/829276 Fri, 20 Feb 2026 06:18:08 -0000 https://status.captivatechat.ai/incident/829276#526af7d19e0cb3577036309e156d05218aff8d254f3321f74ac17927cd3b6006 Chatbot Gateway and Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/829276 Fri, 20 Feb 2026 06:16:25 -0000 https://status.captivatechat.ai/incident/829276#96bbc508f812229d5cbc1743a3e9edd6081511c18c397f20d9c1102be15bbd5a Ingestion went down. System Maintenance https://status.captivatechat.ai/incident/816510 Mon, 02 Feb 2026 00:43:00 -0000 https://status.captivatechat.ai/incident/816510#8e1d78a16ea6039f48e2262d235bc70bcad3b46f70f359b998612b0093cb66a7 Scheduled Maintenance in Progress Our engineering team is currently migrating services to our new server infrastructure to improve performance and reliability. Status: In Progress Estimated Completion: 08:00 GMT / 09:00 BST Thank you for your patience as we upgrade our systems. Cloudflare DNS Outage https://status.captivatechat.ai/incident/769023 Tue, 18 Nov 2025 11:24:00 -0000 https://status.captivatechat.ai/incident/769023#8961c0ad8158ed005863f97b079023bd514b902584aec8d7ce8cc2280241d9ef Update: All services are currently operating normally. We are experiencing issues related to an ongoing Cloudflare global outage and are actively monitoring the situation. We will continue to provide updates as more information becomes available. For details, please refer to Cloudflare’s status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We apologize for any inconvenience this may have caused and appreciate your patience. Livechat Gateway is down https://status.captivatechat.ai/incident/748146 Tue, 21 Oct 2025 10:08:18 -0000 https://status.captivatechat.ai/incident/748146#447c3069db2cb746340016ee064a9f14334a46afb71c036e5e439cbb05876f2e Livechat Gateway recovered. Livechat Gateway is down https://status.captivatechat.ai/incident/748146 Tue, 21 Oct 2025 10:02:34 -0000 https://status.captivatechat.ai/incident/748146#72019a57b34cd63bf15adfd9bc759603aca697411ac6921beeb471bf116b638f Livechat Gateway went down. Chatbot Gateway is down https://status.captivatechat.ai/incident/735134 Tue, 30 Sep 2025 18:39:41 -0000 https://status.captivatechat.ai/incident/735134#424b64d94bb0c55d983e689addc807b091ce92c64a0caec1a254eafd1c6bdf13 Chatbot Gateway recovered. Chatbot Gateway is down https://status.captivatechat.ai/incident/735134 Tue, 30 Sep 2025 18:27:57 -0000 https://status.captivatechat.ai/incident/735134#20f1682ada4c41e24b77bef1e4200b711683d052b40baf88d505dda7791d2daa Chatbot Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/733754 Sun, 28 Sep 2025 09:45:07 -0000 https://status.captivatechat.ai/incident/733754#a12bc7bc5e73f05d2f7ecfc33f652ab32396ca730969911e1d817bd512269ae2 Ingestion recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/733754 Sun, 28 Sep 2025 09:43:58 -0000 https://status.captivatechat.ai/incident/733754#fca6b74726513fed0c7c89a5ccee31c68dac7f2bb041076fcbb977c6b391b2f3 Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/733754 Sun, 28 Sep 2025 09:43:43 -0000 https://status.captivatechat.ai/incident/733754#253931965e1bae12236821a9dadf8b84bd0415809baaf62b139abc160276c8e6 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/733754 Sun, 28 Sep 2025 09:15:01 -0000 https://status.captivatechat.ai/incident/733754#cc57247b5bd8f0ba377d269990ed148eadb38cd650dcd0b454837cc119e6ce16 Ingestion went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/733754 Sun, 28 Sep 2025 09:13:51 -0000 https://status.captivatechat.ai/incident/733754#6d1ec13b74546db38210e908b0a27b457b7635a9a427919fde5b8bb004f07a61 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/733754 Sun, 28 Sep 2025 09:13:39 -0000 https://status.captivatechat.ai/incident/733754#c15985262d02942928a1f48bbac9b6b9b9e533f04d810a3959bb869d3972aaa4 Chatbot Gateway and Channel Gateway went down. Chatbot Gateway is down https://status.captivatechat.ai/incident/725768 Wed, 17 Sep 2025 10:47:35 -0000 https://status.captivatechat.ai/incident/725768#81ff32a6df618825ab9d02ddde0a0487bf27e2629c9d08a4e81c43aedfb43e95 Chatbot Gateway recovered. Chatbot Gateway is down https://status.captivatechat.ai/incident/725768 Wed, 17 Sep 2025 09:35:49 -0000 https://status.captivatechat.ai/incident/725768#e59d7aef4b9c25d982b8894aefdf94963dbbde4f97eb9f39e77b52b24c213c24 Chatbot Gateway went down. Chatbot Gateway is down https://status.captivatechat.ai/incident/725768 Wed, 17 Sep 2025 08:44:29 -0000 https://status.captivatechat.ai/incident/725768#f680ff0d660d2fe3eb21b6ee5d3ff4a6f838b13b83284f02c6d00cc853fca835 Chatbot Gateway recovered. Chatbot Gateway is down https://status.captivatechat.ai/incident/725768 Wed, 17 Sep 2025 08:35:45 -0000 https://status.captivatechat.ai/incident/725768#b35078cb98627f8c221631a4972f4c2ef8a6a3ebfb3d6aae8e441d89f9b69cd3 Chatbot Gateway went down. Livechat Gateway is down https://status.captivatechat.ai/incident/704782 Tue, 12 Aug 2025 09:11:46 -0000 https://status.captivatechat.ai/incident/704782#a3364b818e2e570ac78d7f13f9d9904f6b84c7684db6bce747770af17af9b815 Livechat Gateway recovered. Livechat Gateway is down https://status.captivatechat.ai/incident/704782 Tue, 12 Aug 2025 09:05:45 -0000 https://status.captivatechat.ai/incident/704782#e8d66285e26e5bae0d131abdaf6bd3339e93385b634f015d1d0df170956955d9 Livechat Gateway went down. Channel Gateway, Livechat Gateway, and 3 other services are down https://status.captivatechat.ai/incident/645492 Tue, 29 Jul 2025 11:54:01 -0000 https://status.captivatechat.ai/incident/645492#0d954f6492ecf9eb83bf0b2a1cc23b56e7c1e7f646392ff070c17ecf8ce81716 Channel Gateway and Livechat Gateway recovered. Channel Gateway, Livechat Gateway, and 3 other services are down https://status.captivatechat.ai/incident/645492 Tue, 29 Jul 2025 11:48:53 -0000 https://status.captivatechat.ai/incident/645492#fb2628bcf44bf2d80a126e69144e2265feae5f8df7db39ba8b64d12d47b7b55f Channel Gateway and Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/615702 Mon, 07 Jul 2025 19:16:06 -0000 https://status.captivatechat.ai/incident/615702#dc78fdcb5e0d695b94b8439ec421def82c41aaccd5603fddebb0a7e7e5547d03 Chatbot Gateway, Channel Gateway, Livechat Gateway, and 1 other resource recovered. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/615702 Mon, 07 Jul 2025 19:09:49 -0000 https://status.captivatechat.ai/incident/615702#ec8dcf934d91d80d6f749ee0806f40560dff5dc9d5f05359882c620aab32b2e2 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/615702 Mon, 07 Jul 2025 19:09:40 -0000 https://status.captivatechat.ai/incident/615702#0f68579c0e67bcbc7252cce1c878d537e18a1c9908841d4909879c6d319f040d Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 10:41:28 -0000 https://status.captivatechat.ai/incident/611546#0926577c70dec81a4b92457e535734a7d88a0de112114c1bfa5debff069143c9 Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 10:35:57 -0000 https://status.captivatechat.ai/incident/611546#e1edd77182262148d7e451c65f57979f46c6fa70957038aa0c6c998d31ad70a3 Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 10:23:32 -0000 https://status.captivatechat.ai/incident/611546#b2cf4fd88edf54a70a4184933836fb7521834d8e631a4901623758f9b4fcd1b9 Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 10:05:34 -0000 https://status.captivatechat.ai/incident/611546#2ca8d11df6b5a66fc85bb952170ce55b3ff2ac1f0aab6cad0ed63656e277aafa Chatbot Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 10:01:01 -0000 https://status.captivatechat.ai/incident/611546#409bf5d76c4bf48fce3c3b3b3af8bc05838b523e95f0790e929c4fcfa0db0229 Chatbot Gateway, Channel Gateway, Livechat Gateway, and 3 other resources recovered. Urgent Maintenance https://status.captivatechat.ai/incident/611548 Mon, 30 Jun 2025 06:57:39 -0000 https://status.captivatechat.ai/incident/611548#0c86c2820de7c820d62a026191aadd093ede69f2cada258c4ea20005b145d3a0 Production server is down at the moment due to misconfiguration. ETA 3 hours Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 06:50:48 -0000 https://status.captivatechat.ai/incident/611546#5124b8b2c816ec538a4c08f9b47dc281be43652b8b00e339077d33e2087e4ec7 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 06:48:45 -0000 https://status.captivatechat.ai/incident/611546#d3e5ee8c54123fce9ec926dd6c511e3e1edb32da967b3bdec038cc94cb06ccb9 Ingestion went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/611546 Mon, 30 Jun 2025 06:47:31 -0000 https://status.captivatechat.ai/incident/611546#45bc15e4a464fe0e2745798c8f82460f07a398ca8b1031aeaabbe942feb8037c Chatbot Gateway and Channel Gateway went down. Channel Gateway is down https://status.captivatechat.ai/incident/555092 Thu, 01 May 2025 19:18:14 -0000 https://status.captivatechat.ai/incident/555092#e9504d7516be12f26cd27489818eb8140a2448ff6644f2549fae20dd0dacb93a Channel Gateway recovered. Channel Gateway is down https://status.captivatechat.ai/incident/555092 Thu, 01 May 2025 19:12:14 -0000 https://status.captivatechat.ai/incident/555092#695d992a0e9b1cd5e73090a48a756fef01cb8dc184c3719a4cab2f0ae5228bc2 Channel Gateway went down. System Maintenance https://status.captivatechat.ai/incident/517544 Sun, 23 Feb 2025 08:08:00 -0000 https://status.captivatechat.ai/incident/517544#417281e05d7cf19404e14242f9d27fceb020921898a6ada49c25256386ccb149 Production will be down for 1-2 hours due to server configuration. Presales is down https://status.captivatechat.ai/incident/501780 Sat, 25 Jan 2025 17:58:52 -0000 https://status.captivatechat.ai/incident/501780#fb4e9fdcc927b163da018bbd45dfb943095ad73924153b15759df6fcf9418cb7 Ingestion recovered. Presales is down https://status.captivatechat.ai/incident/501780 Sat, 25 Jan 2025 17:52:48 -0000 https://status.captivatechat.ai/incident/501780#9876fb67052971673e0c95f32eb2700b02dccd6be1398ecc956a7e572985c0cd Ingestion went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/468807 Wed, 27 Nov 2024 20:13:56 -0000 https://status.captivatechat.ai/incident/468807#41707aeb94c629e921022edec445c1f62d7a859b79ed1140c0786340a0332e07 Channel Gateway and Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/468807 Wed, 27 Nov 2024 20:13:39 -0000 https://status.captivatechat.ai/incident/468807#32b1a147d75095237d33d43f768ff14ddaba774885bd093be5b7c74f55b502eb Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/468807 Wed, 27 Nov 2024 20:12:08 -0000 https://status.captivatechat.ai/incident/468807#a5a8e919b4106f87180f9287d95b82948f84d6f7f76fd8e5d13a263a318c23c5 Ingestion recovered. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/468807 Wed, 27 Nov 2024 19:50:59 -0000 https://status.captivatechat.ai/incident/468807#75e2dde5840757f4ad8ae473e1984df5c3fa7e461159440766aa5fe32024ac4e Ingestion went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/468807 Wed, 27 Nov 2024 19:49:56 -0000 https://status.captivatechat.ai/incident/468807#8b6f139450c8e8365f4577ea23f1b6a9bf28a52cda89b6b6c8f59d43fe39ef91 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 5 other services are down https://status.captivatechat.ai/incident/468807 Wed, 27 Nov 2024 19:49:41 -0000 https://status.captivatechat.ai/incident/468807#01ccb3cafcfad09ecad48f77fde21eab9d9e3a54d958ca925a7b1de97657e47f Chatbot Gateway and Channel Gateway went down. Chatbot Gateway and Presales are down https://status.captivatechat.ai/incident/450853 Sat, 26 Oct 2024 05:25:52 -0000 https://status.captivatechat.ai/incident/450853#a790b20c9d7d8d08ec4d4a7ff75d7ffad9704983266f96ca2882b5ff5376c052 Ingestion recovered. Chatbot Gateway and Presales are down https://status.captivatechat.ai/incident/450853 Sat, 26 Oct 2024 05:25:03 -0000 https://status.captivatechat.ai/incident/450853#411823d5b9593981706e5634a139819a29c899fe5edee33240b3c271eaa22a92 Chatbot Gateway recovered. Chatbot Gateway and Presales are down https://status.captivatechat.ai/incident/450853 Sat, 26 Oct 2024 05:19:02 -0000 https://status.captivatechat.ai/incident/450853#0e0631b5c9709fa4556690061fd25d70a48e37c60f657dd3469d8a987616c1b5 Chatbot Gateway went down. Chatbot Gateway and Presales are down https://status.captivatechat.ai/incident/450853 Sat, 26 Oct 2024 05:17:24 -0000 https://status.captivatechat.ai/incident/450853#eefafb2cc4948768523bf91803175ca081470b79944da91e9521ec492dc78951 Ingestion went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/425142 Fri, 06 Sep 2024 11:30:17 -0000 https://status.captivatechat.ai/incident/425142#36a75209157c2ae371672088545363bdbd1d3d98047fa17fda55d4a8bd2c11c8 Channel Gateway and Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/425142 Fri, 06 Sep 2024 11:20:58 -0000 https://status.captivatechat.ai/incident/425142#82f6fd433134c4a571ddcfcc9ee2565f795fe658637a971f0bb6b35c6ec28707 Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/425142 Fri, 06 Sep 2024 11:12:18 -0000 https://status.captivatechat.ai/incident/425142#a48039fb5c7524744aa8713a06fb55247ee590da63c9fdb20ce8261bca6fc89c Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/425142 Fri, 06 Sep 2024 11:09:25 -0000 https://status.captivatechat.ai/incident/425142#b27fe35598aca876d2acdbf48bcb51fbcfd674886cf50926f827614fee8f0b34 Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/425142 Fri, 06 Sep 2024 11:03:16 -0000 https://status.captivatechat.ai/incident/425142#dd54d0c65411f3694f30575c3d5e3b49c01e51cc6a38a6a1abc4108940956543 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/425142 Fri, 06 Sep 2024 11:03:04 -0000 https://status.captivatechat.ai/incident/425142#379de8022f00d72ed70f1a5ba2971315282232c6fddb893787a969b64df55826 Chatbot Gateway and Channel Gateway went down. System Maintenance https://status.captivatechat.ai/incident/420329 Tue, 27 Aug 2024 22:20:00 -0000 https://status.captivatechat.ai/incident/420329#21a763102a698ba457c091d918aae925aeb43f4283be94392fd58a48ccd4956a We're currently updating our services. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/413977 Wed, 14 Aug 2024 20:27:40 -0000 https://status.captivatechat.ai/incident/413977#80417d97dbe3be9c4829cde4d8c0e6aae2380d76557d7991d7b89ab6edac7673 Livechat Gateway and Microsoft Teams recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/413977 Wed, 14 Aug 2024 20:27:24 -0000 https://status.captivatechat.ai/incident/413977#acf1678f98a853bb3d9724ad66050fe9ff0b0ed09bc03472b989ad1c39ad6672 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/413977 Wed, 14 Aug 2024 20:16:44 -0000 https://status.captivatechat.ai/incident/413977#79446a028bd378f63401a1664eaf99e41fae68644253bd6b223915045b809475 Livechat Gateway and Microsoft Teams went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/413977 Wed, 14 Aug 2024 20:16:25 -0000 https://status.captivatechat.ai/incident/413977#0764637e7c2bb33c2e2fb934fd6da27ac540f3c92d2d6d1a79cac3f82715809f Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/413977 Wed, 14 Aug 2024 20:16:15 -0000 https://status.captivatechat.ai/incident/413977#d728e34b5a093a734be21453714dc557fbe9d6cbe87f74c18e983f65e5bd7fd3 Chatbot Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 02:58:59 -0000 https://status.captivatechat.ai/incident/407050#51276a1a8512470631a50bfbeb6dc3dbf37d2a550d670272c7bd37f602bf6489 Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 02:56:10 -0000 https://status.captivatechat.ai/incident/407050#314da348368f09adafc516e573ef8fbc17f71a6a06bee8a5d2f731beddec22f0 Channel Gateway and Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:44:03 -0000 https://status.captivatechat.ai/incident/407050#5c189501a7155268d226cd67b9af3b3996370590411693550420c75f089d062a Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:41:10 -0000 https://status.captivatechat.ai/incident/407050#02512c732a693443ed5858f400dc93b44c63e308e7c1d972d7df6717054c9b56 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:40:54 -0000 https://status.captivatechat.ai/incident/407050#10686471af94d50d26673adf8495c4f0fbeccbaa627bc57a38e47196184ef107 Chatbot Gateway went down and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:35:14 -0000 https://status.captivatechat.ai/incident/407050#001bcadda429fe039704a0c6b78d08adc1d58b2a126c51214f40b7af49b70c3d Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:11:23 -0000 https://status.captivatechat.ai/incident/407050#72e541cebb14a2ad1333e512c1c9b3cf3d3730b4030c9282b852a8914eef9993 Livechat Gateway and Microsoft Teams recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:11:00 -0000 https://status.captivatechat.ai/incident/407050#cd3922cbb0fc2f6f15c110bd8d84184e37a6d6b49477762bbbb2be286896e3b9 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:05:05 -0000 https://status.captivatechat.ai/incident/407050#f83f326aa42bcffab86a4bb49decba5779c7c99ec840d87d6b289d69cdb23277 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 01:04:52 -0000 https://status.captivatechat.ai/incident/407050#87a407cfd0253ec1da15d51adf546d5851762e92561baae081424709ae4382ed Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 00:44:05 -0000 https://status.captivatechat.ai/incident/407050#f9a356c0ffdcce20ba4d48801385deb645e6d3854dd2172b504108c1e45af5f2 Channel Gateway and Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407050 Thu, 01 Aug 2024 00:38:03 -0000 https://status.captivatechat.ai/incident/407050#9c63a58e25715953fefa3d7ef4785e33bf42be01502dcb412fb0f5403cf8c046 Channel Gateway and Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407026 Wed, 31 Jul 2024 23:44:09 -0000 https://status.captivatechat.ai/incident/407026#591854b495dd80552d1e9070d545a62275ca7fa7817bec068932996327f4171b Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407026 Wed, 31 Jul 2024 23:43:58 -0000 https://status.captivatechat.ai/incident/407026#75ae273deea9ed27875bc07372f37df6548e93281b227bb5a431cb6afe71a665 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407026 Wed, 31 Jul 2024 23:38:03 -0000 https://status.captivatechat.ai/incident/407026#22a4f95394e0c9f62631a9202efc4ed52478df4270e32c67ffd572f0d9b03455 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407026 Wed, 31 Jul 2024 23:37:58 -0000 https://status.captivatechat.ai/incident/407026#ca37a31fed6fc80c0711c9b4752fcd1301b7081da2f5fa7f498851253febe306 Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407026 Wed, 31 Jul 2024 23:26:19 -0000 https://status.captivatechat.ai/incident/407026#a61f21119779d637502f377d74d57e482327168e804b45c3468cc31d85affc4e Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/407026 Wed, 31 Jul 2024 23:20:21 -0000 https://status.captivatechat.ai/incident/407026#abc592329625d9c0ed0533b4f90eb2a5d21d47f36e99329cb71975a90d731ee4 Livechat Gateway, Microsoft Teams, and Microsoft Teams Webhook went down. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/403171 Wed, 24 Jul 2024 19:45:24 -0000 https://status.captivatechat.ai/incident/403171#8c83aabd93cf9c6dc392b5cc45f633dc5d5878856d5102e242b6cee43fa368ef Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/403171 Wed, 24 Jul 2024 19:45:15 -0000 https://status.captivatechat.ai/incident/403171#704fe6aff43c048c29596ea466f83dd37cbf9051a5643731d3a59d1651e42f72 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/403171 Wed, 24 Jul 2024 19:39:39 -0000 https://status.captivatechat.ai/incident/403171#9ff94fd6441acfbedff0323c52a2b44d01cbe979535bc8e2d189dfaa6722fce8 Livechat Gateway and Microsoft Teams Webhook went down. Chatbot Gateway, Channel Gateway, and 3 other services are down https://status.captivatechat.ai/incident/403171 Wed, 24 Jul 2024 19:39:14 -0000 https://status.captivatechat.ai/incident/403171#0d23563b88ce06021f18f03c53e243ce51efea643a9ff8f64b4353be26e31903 Chatbot Gateway and Channel Gateway went down. Wordpress Frontend, Chatbot Gateway, and 5 other services are down https://status.captivatechat.ai/incident/392778 Wed, 03 Jul 2024 01:33:59 -0000 https://status.captivatechat.ai/incident/392778#247e5dbd34f87332771c91b0caac4e1e50fc3e7291ff0846aa9587d1f7de5878 Livechat Gateway and Microsoft Teams recovered. Wordpress Frontend, Chatbot Gateway, and 5 other services are down https://status.captivatechat.ai/incident/392778 Wed, 03 Jul 2024 01:33:43 -0000 https://status.captivatechat.ai/incident/392778#93cefe732e6b56dc42b63c9ba33236df0ba6716948c038fe75fe4095aa8ebe6a Chatbot Gateway recovered. Wordpress Frontend, Chatbot Gateway, and 5 other services are down https://status.captivatechat.ai/incident/392778 Wed, 03 Jul 2024 01:30:45 -0000 https://status.captivatechat.ai/incident/392778#f827ac0f67ab226f8f448e65d14e4145bd69b0ddfd2ca85062ee00deb6503b97 Channel Gateway recovered. Wordpress Frontend, Chatbot Gateway, and 5 other services are down https://status.captivatechat.ai/incident/392778 Wed, 03 Jul 2024 01:18:31 -0000 https://status.captivatechat.ai/incident/392778#e54864e2062b5c0020d646e20be3639c5bfac8ad65fccf1a1b207ab2ae4f1574 Chatbot Gateway went down. Wordpress Frontend, Chatbot Gateway, and 5 other services are down https://status.captivatechat.ai/incident/392778 Wed, 03 Jul 2024 01:15:43 -0000 https://status.captivatechat.ai/incident/392778#8105565c46a3f7afc2d47f224f1a5a13421418a497c52f8868649e627ba04c7f Channel Gateway and Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 06:53:26 -0000 https://status.captivatechat.ai/incident/392301#9e67cff69376c8a3bb4b7a0b2b399c2ebe7d1783ddf94eca7c2cb243df4ef3cd Livechat Gateway and Microsoft Teams recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 06:47:05 -0000 https://status.captivatechat.ai/incident/392301#7de0bef330b992a9d367858480c5b64de2393769185e9af10dee35bbb41b4d54 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 06:41:13 -0000 https://status.captivatechat.ai/incident/392301#8e0840ee40d9f76c917963316e96ecdb7a912a5488e1e7c7a9bdc71f2775b8d9 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 06:41:02 -0000 https://status.captivatechat.ai/incident/392301#a19ce2257b65b6993a18f607dbcd52844daa03072442299d85d1600597b6038c Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 05:31:50 -0000 https://status.captivatechat.ai/incident/392301#b3be6fdf1b3a02d510ac53c3cc51554abdf4bb3ef055895ce2fae54be821f586 Livechat Gateway, Microsoft Teams, and Microsoft Teams Webhook recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 05:25:37 -0000 https://status.captivatechat.ai/incident/392301#67ad880b9a61a08281ebaaf28ba3975af5a35ca294fb521e56e39057757e7d4c Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 05:19:33 -0000 https://status.captivatechat.ai/incident/392301#6ed77b96a9bd49a643419834e0f0fbd233286cbd54e39894835ac25b03e34c71 Livechat Gateway and Microsoft Teams went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 05:19:09 -0000 https://status.captivatechat.ai/incident/392301#b7109d4b4959a18aaf756ac5120384b532b06affe21a6499bdb98d314db3d997 Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 05:05:00 -0000 https://status.captivatechat.ai/incident/392301#f5454805728fdc8788a0f35c620d3aebcb3c90cda17d688287fd38b926a39a48 Livechat Gateway and Microsoft Teams recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 05:01:44 -0000 https://status.captivatechat.ai/incident/392301#85daed1b38d5a895ab11b48bf6989832dd9a290ad62e8a35d9eebb68c3d615af Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 04:58:51 -0000 https://status.captivatechat.ai/incident/392301#6a327708c596ce6bde43c8f811c277af3f22240dbb19443dafe3eb67e4d8b9e9 Channel Gateway and Microsoft Teams Webhook recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 04:46:34 -0000 https://status.captivatechat.ai/incident/392301#b4eca59c415e1042628ad8c961f6e96020cd29bcc78ed53035797a1d19ab161e Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/392301 Tue, 02 Jul 2024 04:46:27 -0000 https://status.captivatechat.ai/incident/392301#09436f247d79c36d80e6c51b4e31bc0e505d448688d0b76343a17c953ae82466 Chatbot Gateway, Channel Gateway, and Microsoft Teams went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/321419 Fri, 02 Feb 2024 17:37:42 -0000 https://status.captivatechat.ai/incident/321419#adbf5af57475afa0089fa63a9ae5ae1cb55f2a115609ffc46f27e48c950e25b3 Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/321419 Fri, 02 Feb 2024 17:37:22 -0000 https://status.captivatechat.ai/incident/321419#4d802be6e266e8f0cc7b3cead64283f1a11888ee21a642ed15a1300ca9efcc56 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/321419 Fri, 02 Feb 2024 17:22:26 -0000 https://status.captivatechat.ai/incident/321419#7c1305fdc115261ec66b159036eee9bf22053657289d6fa629fafea267b19e29 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/321419 Fri, 02 Feb 2024 17:22:17 -0000 https://status.captivatechat.ai/incident/321419#70216a83cc60249e6fdc211c57217da706c3c8971321fdb8815293f1c4e1f11a Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/316070 Mon, 22 Jan 2024 07:15:07 -0000 https://status.captivatechat.ai/incident/316070#f159e487e74d8ca2db70d29536373b1e491f7c0dbe126a5540bd304076cc0f47 Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/316070 Mon, 22 Jan 2024 07:11:42 -0000 https://status.captivatechat.ai/incident/316070#6933c8af3c75f8c5c37bfe6906e14ad230fd63d9ee933dfe628eee4f04afbc5b Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/316070 Mon, 22 Jan 2024 07:08:46 -0000 https://status.captivatechat.ai/incident/316070#28a23075287bcb6e78f6d273aff8953bc17edd16ad39fcf79a10408ba58088cb Channel Gateway recovered. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/316070 Mon, 22 Jan 2024 06:57:47 -0000 https://status.captivatechat.ai/incident/316070#bd654e9632de80d648758a16e2af76460005c9df4ea04e26e85089d0ee50abf1 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, and 4 other services are down https://status.captivatechat.ai/incident/316070 Mon, 22 Jan 2024 06:57:37 -0000 https://status.captivatechat.ai/incident/316070#836d73f03e26aec33361ef7a7754b368681c477ed05d1d7ffaf5a616bbfb15d0 Chatbot Gateway and Channel Gateway went down. Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/298374 Sun, 10 Dec 2023 17:26:40 -0000 https://status.captivatechat.ai/incident/298374#e03177bafd2ceae90a61c5734e6caa62bb21838fde175dab8384c2ddace00633 Chatbot Gateway, Channel Gateway, and Livechat Gateway recovered. Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/298374 Sun, 10 Dec 2023 17:11:49 -0000 https://status.captivatechat.ai/incident/298374#4859fc082d49a60498c5c0bbbf6cec029e4a9390b2cbbf372937f6ff400576c6 Chatbot Gateway, Channel Gateway, and Livechat Gateway went down. Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/298374 Sun, 10 Dec 2023 17:02:34 -0000 https://status.captivatechat.ai/incident/298374#3f006360bf7a40efea009f2ffe5e3409b715412eaf14fcdc3d80ba249e81cd31 Chatbot Gateway recovered. Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/298374 Sun, 10 Dec 2023 16:59:40 -0000 https://status.captivatechat.ai/incident/298374#b12bfeb41a6925a68a9e5dac938696a66b2bafbf08abe82695236ff00f08da2f Channel Gateway and Livechat Gateway recovered. Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/298374 Sun, 10 Dec 2023 16:15:30 -0000 https://status.captivatechat.ai/incident/298374#e93031a8624d47707894fd6003fb780ef9b1f1ad709934c7d6e51b1cc01163f0 Livechat Gateway and Microsoft Teams went down. Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/298374 Sun, 10 Dec 2023 16:15:10 -0000 https://status.captivatechat.ai/incident/298374#48d3132553c09d0ae065f0701a47f83de05a4cc64d875d58b9300976b5fadc6a Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/293794 Wed, 29 Nov 2023 16:45:29 -0000 https://status.captivatechat.ai/incident/293794#d5bc635fddd91ac33d7dd260d491f81df65e88f011399c8c3a2c3a22345cc4e3 Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/293794 Wed, 29 Nov 2023 16:41:56 -0000 https://status.captivatechat.ai/incident/293794#efa8a1602395449155acb2956a1b886e55e1582fea19ec99e139fd948bae483e Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/293794 Wed, 29 Nov 2023 16:24:43 -0000 https://status.captivatechat.ai/incident/293794#81c519dd773bf9e81801871d43821629152f172e8a1fe7a4ab91b6e75b9357b8 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/293794 Wed, 29 Nov 2023 16:16:04 -0000 https://status.captivatechat.ai/incident/293794#6dd65bfe4497bf268bfe49289b9777d67569557d5cd7fb6673634e742d5aedd1 Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/280484 Tue, 31 Oct 2023 21:08:08 -0000 https://status.captivatechat.ai/incident/280484#860cb231e7b2ba3048fe217cc90fc3af2761ab59a673ca0960fab2302d2e1aa0 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/280484 Tue, 31 Oct 2023 21:06:06 -0000 https://status.captivatechat.ai/incident/280484#147dd6e11c29f294a6dfc42516893ac351bacbd7b0a52c677fa5a1d96fb6e046 Livechat Gateway and Slack recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/280484 Tue, 31 Oct 2023 17:36:03 -0000 https://status.captivatechat.ai/incident/280484#9b7e1d1e9b7d4ba0ec6536bce3d6c5236775d2ddcc3a1a5ab20532ca1f416ea5 Livechat Gateway and Microsoft Teams went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/280484 Tue, 31 Oct 2023 17:35:50 -0000 https://status.captivatechat.ai/incident/280484#272ad067b87354ecbaea355e28c4398bd342bb1d5b2ed2cca80056c799893279 Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/249544 Wed, 23 Aug 2023 08:32:55 -0000 https://status.captivatechat.ai/incident/249544#dc31883426a30e1af892b66603128cd1d625db05cad4f0417c04a6ee5f452d23 Channel Gateway, Livechat Gateway, and Microsoft Teams recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/249544 Wed, 23 Aug 2023 08:32:46 -0000 https://status.captivatechat.ai/incident/249544#4d00729f94a8833a001f33893e2661334da5f08e645448c7eb1963b64f582b64 Chatbot Gateway recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/249544 Wed, 23 Aug 2023 08:26:57 -0000 https://status.captivatechat.ai/incident/249544#d0def9820de54cf5660c2d0374389bbcd91587f998a8ffc9dd6feb1321a07c4a Channel Gateway and Livechat Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/249544 Wed, 23 Aug 2023 08:26:33 -0000 https://status.captivatechat.ai/incident/249544#67763919486716bb8683e2302904deff5bbf0881f036f5b38efcc6d285433cdd Chatbot Gateway went down. Wordpress Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/239312 Sun, 30 Jul 2023 18:30:58 -0000 https://status.captivatechat.ai/incident/239312#13f5c98ebe3dc2abd3ec030c5fb3989cfaabefd3fec953b66ecf9894a78f2523 Chatbot Gateway and Channel Gateway recovered. Wordpress Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/239312 Sun, 30 Jul 2023 18:28:11 -0000 https://status.captivatechat.ai/incident/239312#006e456b7e1d3c690d91ecda49cb6174ea63634af0864eae950d67b92ea4937e Livechat Gateway and Microsoft Teams recovered. Wordpress Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 5 other services are down https://status.captivatechat.ai/incident/239312 Sun, 30 Jul 2023 18:04:53 -0000 https://status.captivatechat.ai/incident/239312#3c0e62907d8ccc1e84c884d6780ece1b68792eeaa0de4b229418dfeec132e16e Chatbot Gateway, Channel Gateway, and Livechat Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/223853 Fri, 23 Jun 2023 13:55:41 -0000 https://status.captivatechat.ai/incident/223853#ed39e802c1c1a935406e4657520a5be3fed1dac0ec5a7fef65b84369e804e601 Livechat Gateway recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/223853 Fri, 23 Jun 2023 13:55:26 -0000 https://status.captivatechat.ai/incident/223853#16c07260e9d8dc68fbf30d34c302d0be66df1eb4bab211f24473faffd61b31b6 Chatbot Gateway and Channel Gateway recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/223853 Fri, 23 Jun 2023 13:47:34 -0000 https://status.captivatechat.ai/incident/223853#cb1b54ec545274efa0680b681aa27b1d5afc26c8ef077b3e9605d64d71b000e8 Livechat Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 4 other services are down https://status.captivatechat.ai/incident/223853 Fri, 23 Jun 2023 13:47:24 -0000 https://status.captivatechat.ai/incident/223853#c8de84821c45665189d064c8db56f70b282a1ae5ee96b7bb1dd0fa76bf723eba Chatbot Gateway and Channel Gateway went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, and 3 other services are down https://status.captivatechat.ai/incident/220840 Fri, 16 Jun 2023 07:56:20 -0000 https://status.captivatechat.ai/incident/220840#a0c6c3b2679c3de7609ecab28b460bf25978e72b95faa53b95a594afbf2bff90 Chatbot Gateway, Channel Gateway, Livechat Gateway, and 1 other resource recovered. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, and 3 other services are down https://status.captivatechat.ai/incident/220840 Fri, 16 Jun 2023 02:05:10 -0000 https://status.captivatechat.ai/incident/220840#1d441469a400324c59ad60cc9445319973c2a92132803a42117fa6a1d17f5d48 Livechat Gateway and Microsoft Teams went down. Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, and 3 other services are down https://status.captivatechat.ai/incident/220840 Fri, 16 Jun 2023 02:04:40 -0000 https://status.captivatechat.ai/incident/220840#53720c13c4ccfa9a0f1faf629944f20449225db0b1a2d1fd9c33cb1213d95bbe Chatbot Gateway and Channel Gateway went down. System Maintenance https://status.captivatechat.ai/incident/220794 Fri, 16 Jun 2023 02:00:00 -0000 https://status.captivatechat.ai/incident/220794#df40a3ed5d9b4060974c290369bc048a7d5923acf96078636ef835fac8601114 We are performing a system check and migrating our production database. This process will take approximately five hours and during this time, all services will be unavailable. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/173966 Sat, 11 Feb 2023 04:24:18 -0000 https://status.captivatechat.ai/incident/173966#e59df63d99359bf06c69ecd980366dc7526d0649e36bc1734bf2fa2a9a460f73 Channel Gateway recovered. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/173966 Sat, 11 Feb 2023 04:21:34 -0000 https://status.captivatechat.ai/incident/173966#60f1be12a5b686e418e4df834c3ebda94ae46021c9afc30227e1a2e461632d15 Livechat Gateway recovered. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/173966 Sat, 11 Feb 2023 04:21:01 -0000 https://status.captivatechat.ai/incident/173966#d88d32e83fbbf81e6c511f6d83517a9110f3b555b3a3ccdec24130ea9003ce55 Chatbot Gateway recovered. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/173966 Sat, 11 Feb 2023 03:51:04 -0000 https://status.captivatechat.ai/incident/173966#470ea4782489d9139684848269153f861c42ac87cb9f0b4e1b2542d559ed5176 Chatbot Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/173966 Sat, 11 Feb 2023 03:48:32 -0000 https://status.captivatechat.ai/incident/173966#5614492ee6f5cc5120b030c9444fde742e836ee8edf0a1acc75628dbeb262b29 Livechat Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/173966 Sat, 11 Feb 2023 03:42:11 -0000 https://status.captivatechat.ai/incident/173966#e189495d29247d4788e0a87aaf4b792beff4cac7849ad97c4f7de00d3cbd7587 Channel Gateway went down. System Maintenance https://status.captivatechat.ai/incident/166741 Sat, 21 Jan 2023 18:00:00 -0000 https://status.captivatechat.ai/incident/166741#bbc3c961fa33c512d938e5d16ea9326781b7d75493497a75bdb95844e0dd2d2d We will be taking down all services on our website for a brief period as we update the nameservers of our domain and move Watson Assistant to our new account. This maintenance is necessary to ensure the smooth functioning of our website and services. We apologize for any inconvenience this may cause and appreciate your patience during this time. We will do our best to minimize any disruption and have all services back online as soon as possible. Thank you for your understanding. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/164801 Tue, 17 Jan 2023 11:00:00 -0000 https://status.captivatechat.ai/incident/164801#283a2f9d4ccfbabe56280b127562957c634d098413c8158ad9936c48837b2b7b All servers are up and running Moving to another hosting provider. https://status.captivatechat.ai/incident/164803 Mon, 16 Jan 2023 23:00:00 -0000 https://status.captivatechat.ai/incident/164803#b8fbb039514cbeba0f696c6cc733a3a18b84ee160b82a109744b168049a78fc1 Maintenance completed Moving to another hosting provider. https://status.captivatechat.ai/incident/164803 Mon, 16 Jan 2023 06:20:00 -0000 https://status.captivatechat.ai/incident/164803#b3787b70720f5c6b780d00744e2400bf6282f42f9bbbb11ac90b936ad090538d Attention all users, we would like to inform you that our services will be temporarily down for maintenance as we are in the process of moving to a new hosting provider. This maintenance is scheduled for one day and we apologize for any inconvenience this may cause. We will update you on the status of the maintenance and when our services will be back up. Thank you for your patience and understanding. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/164801 Sun, 15 Jan 2023 23:17:29 -0000 https://status.captivatechat.ai/incident/164801#ddfef01a1fca2d2b2f96f21083ab5039b1c7e98d23a24f5255f3f3ea4b0d4608 Chatbot Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/164801 Sun, 15 Jan 2023 23:17:28 -0000 https://status.captivatechat.ai/incident/164801#f7bea860e20afc990c61ff13392f0acb4a1dc43ad01368ba3d10c8633832a782 Widget Frontend and Livechat Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/164801 Sun, 15 Jan 2023 23:17:27 -0000 https://status.captivatechat.ai/incident/164801#71c48a1b892000ac4602b1f5c85e354c2c5c847c590e8de9b203d708ec3ca81f Channel Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/144276 Mon, 12 Dec 2022 06:48:09 -0000 https://status.captivatechat.ai/incident/144276#5338dd7896199d94083cebbdbe7aa971b34ba5c5030bc915b8bd39cc78535f0f Livechat Gateway recovered. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/144276 Mon, 12 Dec 2022 06:48:02 -0000 https://status.captivatechat.ai/incident/144276#c4a59a08c4a2437c09d77f3419d1f8f99eca40cbb2f7c05e9dcedfe2e6dbe128 Channel Gateway recovered. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/144276 Mon, 12 Dec 2022 06:47:45 -0000 https://status.captivatechat.ai/incident/144276#45e3bb95a4619816d9756341d307af8942319a3a0107b746e9abef2ac3d1d868 Chatbot Gateway recovered. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/144276 Mon, 12 Dec 2022 04:57:12 -0000 https://status.captivatechat.ai/incident/144276#8e16aa2829f46a24bb5fcd8ffbe06c40b7f5dd9aa91e2979f9ac8ab9cdb9d2d4 Livechat Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/144276 Mon, 12 Dec 2022 04:57:09 -0000 https://status.captivatechat.ai/incident/144276#08620b81df2d7c94291ab985d93df72b26ee384a2f3d463ffdc413399f045d32 Channel Gateway went down. Hub Frontend, Widget Frontend, Chatbot Gateway, Channel Gateway, Livechat Gateway, Microsoft Teams, Microsoft Teams Webhook, Slack, and 6 other services are down https://status.captivatechat.ai/incident/144276 Mon, 12 Dec 2022 04:56:42 -0000 https://status.captivatechat.ai/incident/144276#62a497bd31c5d69738bfa9d38634f641de1de1e586a18421642889ac3ae48b8e Chatbot Gateway went down.